Managed IT Services
for Brisbane Businesses
Remove IT distractions from your day. Radeous delivers proactive, fully managed IT support so your team can stay focused on growing your business.
- Brisbane-based helpdesk & on-site support
- Proactive monitoring — 24/7
- Cybersecurity built in, not bolted on
- Predictable monthly pricing
- ISO 9001, 45001 & 14001 certified
What Are Managed IT Services?
Managed IT Services means partnering with a dedicated IT team — Radeous — to run your IT department on your behalf. For a fixed monthly fee, we monitor, maintain, support, and secure your entire technology environment.
Instead of reacting to problems after they occur, we take a proactive approach — identifying and resolving issues before they impact your team. The result: less downtime, better security, and a team that can focus on the business.
Everything Included in Our Managed Services
A complete IT department for your business — from helpdesk to cybersecurity to cloud management.
IT Helpdesk Support
Brisbane-based helpdesk ready to resolve issues fast — by phone, email, or remote session.
- Remote & on-site support
- Fast response SLAs
- Ticket tracking portal
- Friendly local team
24/7 Infrastructure Monitoring
Proactive monitoring across servers, networks, and endpoints — issues resolved before you notice them.
- Real-time alerting
- Automated remediation
- Performance dashboards
- Predictive maintenance
Cybersecurity Management
Enterprise-grade security built into everything we do — not bolted on as an afterthought.
- Threat detection & response
- Endpoint protection
- Security awareness training
- Vulnerability assessments
Backup & Disaster Recovery
Reliable, tested backups with rapid recovery options to keep your business running no matter what.
- Automated daily backups
- Cloud & offsite storage
- Recovery time guarantees
- Regular restore testing
Network Management
Optimised, secure network infrastructure designed to support your team wherever they work.
- Network monitoring
- Firewall management
- Wi-Fi optimisation
- Access control
Cloud Services
Migrate, manage, and maximise your Microsoft 365 and cloud environment with expert guidance.
- Microsoft 365 management
- Cloud migration
- Azure & cloud hosting
- Licence optimisation
How Managed IT Services Help Your Business
The right IT partner doesn't just fix problems — they help you grow.
Improved Productivity
Free your team from IT distractions so they can focus on what they do best.
Predictable Monthly Costs
Fixed pricing with no surprise bills. Scale up or down as your business changes.
Enhanced Security
Proactive protection against cyber threats, data breaches, and compliance risks.
Access to IT Experts
A full team of certified professionals — without the overhead of hiring in-house.
Faster Issue Resolution
Dedicated support means problems are solved quickly, minimising downtime.
Latest Technology
Stay current with hardware and software recommendations from our vendor partnerships.
Our Managed Services Journey
From first conversation to fully managed IT — we make the transition seamless.
Discovery
We learn your business, current IT environment, and pain points.
Strategy
We design a tailored managed services plan that fits your needs and budget.
Onboarding
Seamless transition — we take over monitoring and support with zero disruption.
Ongoing Management
Proactive maintenance, monthly reporting, and quarterly business reviews.
How Much Do Managed IT Services Cost?
There's no one-size-fits-all number — the right price depends on the complexity of your IT environment, the number of users and devices, and the level of support you need. As a guide, a Radeous managed services agreement typically falls between $90 – $199 per user, per month, with most Brisbane businesses landing between $90 and $175 per user.
Managed IT
$90 – $199
per user, per month
Priced on the complexity of your IT environment — from straightforward cloud setups to multi-site operations with specialist applications.
Managed Infrastructure
$30 – $299
per device, per month
For servers, storage, firewalls, backup, wireless and switches — from around $30 per device for a switch up to $299 per device for a major server.
What Businesses Like Yours Typically Pay
Most Brisbane businesses land between $90 and $175 per user per month, depending on complexity, applications, locations and support requirements. Here are some representative client profiles:
| Industry | Users | Typical Cost | Environment |
|---|---|---|---|
| Accounting | 25 | $140 / user | Cloud, Local Laptops and few legacy Servers. |
| Construction | 20 | $140 / user | Cloud-first, office + site workforce |
| Engineering | 75 | $170 / user | Specialist Apps, higher storage and support requirements |
| Health Practitioners | 10 | $125 / user | Local laptops, desktops, Specialist Apps and Cloud |
| Manufacturing | 30 | $110 / user | Modern cloud environment |
| Mining Services | 100 | $190 / user | Multi-site cloud + remote office site support |
| Non-Profit Organisations | 100 | Custom Pricing / user | Office + field workforce blend |
Three Ways to Engage Radeous
Managed services generally fall into three broad categories — we'll recommend the right fit during your consultation.
Partially Managed Services
Already have an internal IT person or team? We fill the gaps — complex escalations, security, backups, or cover during leave and peak loads. You choose which tasks we take on and when.
- Co-managed with your team
- Targeted skill coverage
- Flexible, no-lock-in support
Fully Managed Services
For many small and mid-sized businesses it's more economical to hand the whole IT function to Radeous. We deliver 24/7 insight and expertise an in-house team can struggle to match. Billed per user (per device where that fits better).
- Per-user fixed monthly fee
- Complete IT ownership
- All-inclusive helpdesk & monitoring
Managed Infrastructure
Ongoing support and maintenance of network hardware — routers, firewalls, servers, storage and wireless. Ideal for tighter budgets or teams who handle day-to-day requests themselves. Ad-hoc helpdesk available on demand.
- Billed per device
- Core hardware kept at peak
- On-call helpdesk when needed
What Influences Your Price
Every business has its own operational, technical and security requirements. These are the factors that shape where you'll land in the pricing band.
How Radeous Pricing Looks in Practice
A few real-world scenarios to give you a feel for the numbers.
Managed Infrastructure
A wholesale parts distributor with 120 staff handles most day-to-day tasks with their internal IT person, but needs reliability and peace of mind around core servers and network gear. Managed Infrastructure keeps their critical equipment running at peak, 24/7.
Lower-Complexity Managed IT
A 50-person firm that's fully cloud-based with modern equipment and straightforward applications lands at the lower end of the band — around $90 per user, per month.
Mid-Complexity Managed IT
A professional services firm with 30+ staff, four servers and moderately complex applications might expect to pay around $150 per user, per month.
Want to know what it'll cost for your business?
Every environment is different, so the most accurate figure comes from a quick conversation. Book a free, no-obligation consultation and we'll tailor a plan to your size, budget and goals.
What Our Clients Say
Trusted by businesses across Brisbane and Queensland.
"Radeous took the IT headaches completely off our plate. Our team can finally focus on the business without constant tech interruptions."
Operations Manager
Queensland SME
"The proactive monitoring meant they spotted and fixed a server issue before we even knew about it. That's the kind of support we needed."
Finance Director
Brisbane Professional Services Firm
"Transparent pricing, local team, fast response. Exactly what we were looking for in a managed IT partner."
Managing Director
Brisbane Technology Company
Ready to remove IT distractions from your day?
Talk to our Brisbane-based team. We'll tailor a plan to fit your business size, budget, and goals.
Get Your Free IT Consultation
Tell us about your business and we'll respond within 24 business hours with a tailored managed services proposal.
Why talk to us?
- No obligation, no pressure
- Local Brisbane team
- Tailored to your business size
- Transparent, fixed-fee pricing
- ISO certified processes
1300 065 452
📧 info@radeous.com
📍 Level 38, 71 Eagle St, Brisbane QLD 4000